Email Setup

MOBILE

    1. Open your iPhone or iPad’s Settings.
    2. Tap Mail > Accounts. (Depending on your iOS version, you might need to tap Passwords & Accounts.)
      In Mail, tap Accounts
    3. Tap Add Account.
      In Mail, tap Accounts
    4. Tap Microsoft Exchange.
      Tap Microsoft Exchange from the menu
    5. Enter your Email and a short Description (like your company’s name or email type), and then tap Next.
      Enter email, company description, and tap Next
    6. Tap Sign In to confirm you want to use your Microsoft Exchange account.
      Tap Sign In to sign in to your Exchange account
    7. Enter your Password and tap Sign In. (You might need to select your account type as Work or school, not Personal, to continue.)
      Enter email password and sign in

Note: If Microsoft can’t find your account, you might be asked to enter your details manually:

• Email: Your Microsoft 365 email address
• Password: Your Microsoft 365 email password
• Server: outlook.office365.com (this is required)
• Domain: This can be left empty
• Username: Your Microsoft 365 email address

8. Tap Next. You might be asked to select Consent on behalf of your organization. This allows Microsoft 365 and the Mail app to work together. Tap Accept.

9. Tap Save. You can come back and update settings here at any point.
Review settings and tap save

10. That’s it! You’ll see your Microsoft 365 account under Accounts.
See Microsoft 365 email account display under Accounts

  1. Open Outlook. (Don’t have the app? Download it at the Google Play Store.)
  2. Tap Menu > Gear Button Settings.
    Tap Menu icon showing a house
  3. Tap Add Mail Account > Add an email account.
    Add an email account
  4. Enter your Microsoft 365 email address and tap Continue.
    Enter email address and tap Continue
  5. Enter your Microsoft 365 password and tap Sign In. (You might need to choose your account type as Work or School.)
    Enter email password and sign in
  6. Your Microsoft 365 account now shows in Settings. Go to your Inbox to check your email.
    New Microsoft 365 email account displays in Settings
    1. Open your Android’s Email app.
      White envelope on red background with Email written underneath
      • If you’re new to the Email app, continue to the next step.
      • If you already have an account set up, tap Three horizontal lines stacked on each other Menu > Settings >Add account.
    2. Tap Office 365.
      Screen with different email client options including Office 365 with red square
    3. Enter your Microsoft 365 email address and tap Next.
      Microsoft sign in
    4. Enter your Microsoft 365 Email and Password, and tap Sign In. You might need to choose your account type as Work or School to continue.
      Enter email password and sign in

 Note: If Microsoft can’t find your account, you’ll be asked to enter your details manually:

• Username: Your Microsoft 365 email address
• Password: Your Microsoft 365 email password
• Server: outlook.office365.com
• Domain\username: \[Microsoft 365 email address] (example: \owner@coolexample.com)

5. Permit Samsung Email to access your email account. Select the checkbox next to Consent on behalf of your organization and tap Accept.
Select check box and Accept

6. The Email app automatically checks your settings. Under Manual setup, tap Done. You can come back and edit these settings at any point.
Manual setup and Done button

7. Edit your Account name (if you want) and tap Done. This name is visible to recipients when you send email, so you might want to use your business name here.
Enter name and tap and Done

Microsoft 365 is now set up on your Samsung Email app and you’ll see your inbox.

Desktop

    1. Open Mail. (If this is your first time using Mail, opening the app will start the process.)
    2. From the menu bar, select Mail > Add Account.
      In Mail Menu, Add Account
    3. Select Exchange and Continue.
      Exchange and Continue
    4. Enter your Name and Microsoft 365 Email Address, and select Sign In.
      Enter name, email address, and Sign In

 Note: You might need to choose your account type as Work or School to continue.

5. Select Sign In again to let Microsoft locate your email address and account info.
Sign in again

 Note: If Microsoft can’t find your email, you’ll be asked to enter your details manually:

• Username: Your Microsoft 365 email address
• Password: Your Microsoft 365 email password
• Internal URL: outlook.office365.com
• External URL: outlook.office365.com

6. You’ll be redirected to the Microsoft 365 sign-in page. Enter your email Password and select Sign In.
Enter email password and sign in

7. The app will request permission to your account. Select Accept.

8. Select Done. You can come back and edit these settings at any point.
Select app settings and Done

Your account will display and your email will load, which can take a few minutes.

    1. Open Outlook. (Don’t have the app? Here’s how to download it.)
    2. Select File, and then select + Add Account.
      Under Account Information, + Add Account
      If you haven’t opened Outlook before, you’ll see a welcome screen.
    3. Enter your Microsoft 365 Email address and select Connect.
      Enter email and select Connect
    4. Enter your Microsoft 365 Password and select Sign In. If asked, choose if you want to use this account everywhere on your device.
      Enter email password and sign in

 Note: You might need to choose your account type as Work or School to continue.

5. Once Outlook shows that the email was added, select Done.

    1. From the Start menu, open Mail.
      Mail app icon showing open blue folder
    2. If you’ve used the app before, select Settings Gear Settings, and choose Manage Accounts. Otherwise, continue to the next step.
    3. Select Add account.
      Below Welcome to Mail message, plus sign Add account
    4. Choose Office 365.
      Outlook.com, Office 365 and Google icons
    5. Enter your Microsoft 365 Email address and select Next.
    6. Select Work or school account, and then Continue.
      Work or school account above Continue button
    7. Enter your Microsoft 365 email address and password, and select Sign In.

 Note: You may need to choose if you want Windows to remember your account, or if you only want to sign in to the Mail app.

8. Once you see that your account is set up, select Done to go to your inbox.

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